There seems to be considerable confusion as to the issuance of ULC Certificates, particularly for Fire Alarm monitoring. We will attempt here, to clarify things and to help dealers understand their obligations and rights, as well as those of the monitoring station.
Underwriters’ Laboratories of Canada (ULC) is a “Standards” organization that performs testing and establishes guidelines that help insurance companies and “Authorities Having Jurisdiction” (AHJ) to determine the relative performance expectations of an alarm system based on its design, the quality of the installation, the capabilities of the installing company, the method and type of signal transmission, the construction and performance protocols of the monitoring station etc.
Large alarm companies that do their own installations and operate their own monitoring stations can, upon meeting ULC’s requirements, have certificates issued in their company’s name. Alarm companies that use the services of a wholesale third-party monitoring company can, upon meeting the requirements, have a “Shared Listing” certificate issued. This Shared Certificate will be issued in the names of both the installing company and the monitoring station.
As you can see, the decision to become an ULC-listed installation company is not to be taken lightly. There are costs involved, both initially and ongoing. Those costs however, can and should be recovered from your subscribers in the form of increased monthly monitoring fees that reflect the cost of providing ULC service.
Canadian Security Installer (CSI) Magazine is a comprehensive online resource focused on providing practical information for technical professionals who install electronic security equipment, including video surveillance, access control, biometrics, intrusion, fire alarm, home controls/automation plus other security products and services. Our articles focus on helping security installation specialists to set up and run their businesses.